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We're Here to Help!

Track Your Order

• Update Time: Tracking details will be available within 4 to 6 days.
• Reassurance: Your order is on its way! Over 95% of our orders arrive on or before the estimated delivery date.
• Need Help? If your order hasn't arrived after the expected delivery window, contact us for an update.

Returns & Exchanges

• Submit a Ticket: Report returns, exchanges, or missing items to receive prompt assistance.

Contact Us

• Reach Out: Whether you have a question, comment, or joke, we want to hear from you!
• Email: Send us a message at lumarlights@gmail.com
• Response Time: We aim to reply same or next business day within Australian business hours.
• Resolution: Most customer support tickets are resolved immediately.

At Lumar Lights, we strive to make your day a little brighter together!

Chat with us soon!